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Help Center

Find answers to common questions and get the support you need for your family's Patronus experience.

Getting Started

How do I set up Patronus for my child?

Simply create an account, add your child's profile with their age range, and they can start talking to their Patronus companion immediately. The setup takes less than 5 minutes.

What age range is Patronus suitable for?

Patronus is designed for children ages 4-12, with age-appropriate responses and emotional support tailored to each developmental stage.

Do I need special equipment?

No special equipment needed! Patronus works on any device with a microphone - smartphones, tablets, or computers.

Safety & Privacy

Is my child's data safe?

Absolutely. All conversations are encrypted, voice data is automatically deleted after 30 days, and we never share personal information with third parties.

Can I monitor my child's conversations?

Yes! Parents have access to conversation summaries and emotional insights through the family dashboard, while respecting your child's privacy.

What if my child shares something concerning?

Patronus is designed to recognize concerning topics and will gently guide children to talk to a trusted adult. Parents are notified of any safety concerns.

Features & Usage

How does the emotion detection work?

Our AI analyzes voice tone, word choice, and conversation patterns to understand your child's emotional state and provide appropriate support and responses.

Can multiple children use one account?

Yes! You can add multiple child profiles to one family account, each with their own personalized Patronus companion and insights.

What insights do parents receive?

You'll receive weekly summaries of your child's emotional patterns, conversation topics, and suggestions for supporting their emotional development.